The new coronavirus disease, named COVID-19, was declared a global health emergency by the World
Health Organization in January 2020. As the virus has the potential to spread extensively, it’s likely to
pose a significant challenge to many organisations. This document outlines the steps that adserve are
taking to reduce business impact both to adserve and to those organisations that we transact with.
Our priority remains the health of our staff and to ensure any business disruption is kept to an absolute
minimum. We recognise that for many customers, we provide mission-critical software on which their
business depends. Therefore, to this end;
• We have removed all dependencies on our office locations and being established as an agile
business from the outset, all members of staff are fully equipped to work from our offices in
Amersham, Central London or from their home locations.
• We are reducing the face-to-face meetings of key personnel and instead we will be meeting
more frequently, but for shorter durations, online.
• We are moving all our company meetings, which bring the company together each month and
replacing these with virtual meetings conducted online.
• We are reducing our overseas travel to serve only the most urgent of international meetings,
and this on an exceptional basis only. We are also reviewing the personal travel needs of staff in
the UK to ensure the use of public transport is minimised.
• Where possible, all customer services work which would normally be undertaken on a customer
site will be undertaken from adserve premises, respecting all obligations in regard to GDPR.
We do not anticipate that customers or suppliers will see any disruption in their engagement with
adserve and we look forward to providing full service and support during these difficult times.